Privacy Policy
Privacy Policy
At , we value your privacy and prioritize maintaining a trusted relationship with you. This Privacy Policy explains the types of personal information we collect, how we use it, your rights regarding your data, and the measures we’ve implemented to protect it. Your privacy matters to us, and we are committed to being transparent about how we handle your personal data.
Important Notice: does not share or sell your personal information to third parties.
1. Information We Collect
We collect personal information from various sources, including when you subscribe to our newsletter, make a purchase, register on our site, participate in promotions, or complete a skin diagnostics quiz. The types of personal information we may collect include:
-
Identity and Contact Information: Your name, birthdate, phone number, email, shipping and billing address, tax number, purchase history, communication with customer support, product preferences, skin type, and any other personal details you provide.
-
Transaction Information: Payment details such as your bank name, payment card type, and partial card number, depending on the payment method used.
-
Technical Information: Your IP address, browser type, operating system, time zone, location, language preferences, and platform access when visiting our site.
-
Marketing and Communication Preferences: Your preferences for receiving promotional communications from us.
-
Social Media Profile Information: Public data from your social media profiles, such as those shared on Facebook, Instagram, etc.
2. Information You Provide
You may voluntarily provide personal information in several ways, such as through offers, promotions, or purchases made on our website or social media pages. The types of personal data you may share include:
- Name, gender, phone number, email address, age, date of birth, and shipping details.
- Tax information, purchase history, product preferences, and skin concerns.
- Content you share, such as videos, photos, reviews, and comments.
- Contact details for friends you wish to refer.
3. How We Use Your Information
We use the information you provide to:
- Personalize and enhance communication with you, including offering product recommendations based on your preferences.
- Process your purchases, manage customer service inquiries, and address any questions or issues you may have.
- Send promotional emails, newsletters, and special event invitations.
- Maintain your purchase history for future reference or support.
We may also use your information for other purposes, with your consent, or as specified at the time of data collection.
4. Cookies, Web Analytics, and Tracking
To improve your experience, uses cookies, web server logs, and web beacons, along with tools like Google Analytics, to understand your browsing behavior and optimize our website and offerings.
-
Cookies: Small text files that store browsing information, such as your preferences, IP address, and browsing patterns, to personalize your experience.
-
Google Analytics: Tracks page views and navigation paths to help us optimize our website.
-
Social Media Integration: We use tools like Facebook, Instagram, and others to allow sharing of products and promotions, with cookies tracking your interactions.
By continuing to use our site, you accept our use of cookies, though you can disable them in your browser settings.
5. Newsletters and Text Messaging
If you opt in, we may send text message alerts about products, events, promotions, and beauty tips. We send about four messages per month, and this service is free.
Subscribing to our newsletter means you’ll receive emails containing updates on promotions, offers, and other relevant content. You can unsubscribe from either service at any time by contacting us at service@.
6. Sharing Your Data
While does not sell or rent your information, we may share your data with trusted partners to help process orders and deliver services. This may include:
- Payment processors, banks, and carriers.
- Service providers (e.g., marketing agencies, website hosts).
- Tax authorities for invoicing.
We may also disclose your data if required by law or to prevent fraud.
7. How We Protect Your Personal Information
We implement robust security measures to protect your data from unauthorized access, loss, or misuse. All payment information is processed securely through PayPal, and we use SSL encryption to protect payment transactions.
While we take extensive measures to secure your data, we cannot guarantee complete confidentiality due to potential security vulnerabilities. However, we are continuously updating our security practices to safeguard your privacy.
8. Data Retention
We retain your data as long as necessary to provide our services, comply with legal obligations, or resolve disputes. If you close your account or stop using our services, we may retain certain information as required by law.
9. Withdrawing Consent
You have the right to withdraw your consent to process your personal data at any time. If you choose to do so, we will stop using your data for future communications, though this may limit your ability to access certain features or services. To withdraw consent, update your preferences, or request data deletion, please contact service@.
10. Accessing and Modifying Your Information
You may request access to the personal information we hold about you and, if necessary, update or correct inaccuracies. In some cases, we may limit access based on local laws. Please contact us via email for any data access requests.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted here. If significant updates are made, we will notify you by email or via our website. Please check back regularly to stay informed about our privacy practices.